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Cannot access secondary email address

mickdeakin937
Newbie
Posts: 1
Registered: ‎14-02-2016

Cannot access secondary email address

Can someone help?
I have been using my primary (default) email for sometime now, but I need to access emails from a secondary email address I set up.
I have not checked these emails for months, but how do I access these ?
I cannot remember if I used a separate password for this secondary address either !
1 REPLY
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Cannot access secondary email address

To access additional mailbox content the username entered needs to be accountname+mailboxname and the password the one set up for that mailbox. If you've forgotten that password you can reset it using the My Mailboxes tab in Manage My Mail (http://email.plus.net).
David