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Cannot Collect Mail or Login to Webmail
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Cannot Collect Mail or Login to Webmail
29-11-2010 9:32 PM
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I ama new-ish Plus Net user and I set my first mailbox up today.
I cannot collect mail using POP3 and I get the following error message when attempting to logon to webmail:
ERROR: Connection dropped by IMAP server
I had an email from Plus Net at 10:40 this morning (sent to an alternative email address) saying the mailbox was set up but would not be usable for 4 hours.
I accept I may have got the settingd wrong in my email program but cannot understand why I can't get into webmail.
Any suggestions?
I cannot collect mail using POP3 and I get the following error message when attempting to logon to webmail:
ERROR: Connection dropped by IMAP server
I had an email from Plus Net at 10:40 this morning (sent to an alternative email address) saying the mailbox was set up but would not be usable for 4 hours.
I accept I may have got the settingd wrong in my email program but cannot understand why I can't get into webmail.
Any suggestions?
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Re: Cannot Collect Mail or Login to Webmail
29-11-2010 10:04 PM
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Having read a post down a bit I sent myself an email and it's kicked it into life!
Message 2 of 3
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Re: Cannot Collect Mail or Login to Webmail
01-12-2010 8:11 PM
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I have recently registered with PlusNet and tried to set up my mail this weekend with the same problems as you. I could collect mail through Outlook but could not send mail, and I could not log in to Webmail. I submitted a comment which got a reply that some changes had been made to my settings which should correct the problem. It did not, but did allow me to create a new second plusnet mail address which allowed me to both send and receive mail using Outlook, but which still not allow me to log in to Webmail. Another comment and a similar response to yours that it would be OK in a few hours, and everything was working - I can even send and receive mail using my first e-mail address. It took three days, but we got there in the end.
Message 3 of 3
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