cancel
Showing results for 
Search instead for 
Did you mean: 

Can't send emails

Mayfly
Pro
Posts: 1,188
Thanks: 128
Fixes: 1
Registered: ‎04-06-2009

Can't send emails

from free wifi in hotels,  I get a return message quoting
'550 relay not permitted for your IP'
I'm guessing this a setting to prevent spam? I use outlook and windows 7. I can receive emails ok.
2 REPLIES
Superuser
Superuser
Posts: 9,816
Thanks: 1,189
Fixes: 68
Registered: ‎06-04-2007

Re: Can't send emails

Yes, reading should be OK.
For sending you need to use SMTP Authentication if you are not using a Plusnet connection as when in a hotel. Set up details for this depend on which version of Outlook you are using. See Send mail from any connection (SMTP Authentication) on this Help & Support - Email Setup Guides page. Authentication also works on a Plusnet connection so needn't be removed for home use.
However since usernames and passwords are transmitted in plain text I'd be wary of using this on a free wi-fi connection. Webmail is less convenient but is secure.
David
Mayfly
Pro
Posts: 1,188
Thanks: 128
Fixes: 1
Registered: ‎04-06-2009

Re: Can't send emails

Thanks for taking the time to reply I will follow the link and have a read. Smiley