Can't send email to Plusnet / Metronet / Force9 etc
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Re: Can't send email to Plusnet / Metronet / Force9 etc
14-10-2016 1:12 PM
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Hi Bob
Any update coming through on this please?
Cheers
Ben
Re: Can't send email to Plusnet / Metronet / Force9 etc
17-10-2016 11:45 AM
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Really would love to get this resolved any chance of some follow up today?
Thanks
Re: Can't send email to Plusnet / Metronet / Force9 etc
18-10-2016 11:36 AM
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Really sorry for the time it's taking Ben, I'll give our Ops guys a prod.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Can't send email to Plusnet / Metronet / Force9 etc
18-10-2016 2:10 PM
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It's lucky you are doing a prod because if i was there it would be more of a slap!
Thanks
27-10-2016 6:23 AM
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@speakdigital, should be sorted now. Sorry it took so long!
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Can't send email to Plusnet / Metronet / Force9 etc
27-10-2016 12:45 PM - edited 27-10-2016 12:45 PM
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Thanks Bob - you are a star and deserve a medal!
Ben Konyn, Speak Digital
Re: Can't send email to Plusnet / Metronet / Force9 etc
05-08-2017 11:09 AM
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This topic is nearly a year old and though the symptoms might be similar I suspect that its not the same issue.
Please see https://community.plus.net/t5/Broadband/Routing-peers-down/m-p/1464923#M316628 as a potential common problem encountered TODAY!
@mods - lock in favour of linked to / contemporary issue?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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