Can’t send email over 4g from iPhone
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- Re: Can’t send email over 4g from iPhone
26-06-2021 9:56 AM
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I have followed every suggestion I can find on the forum to make emails send when not on Plusnet Wi-Fi. They used to work, but no longer. Anyone got any more ideas?
Fixed! Go to the fix.
Re: Can’t send email over 4g from iPhone
26-06-2021 10:30 AM
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@blacksmithsyard Welcome to the forums. I assume you have authenticated your mail? Which client do you use?
Re: Can’t send email over 4g from iPhone
26-06-2021 10:42 AM
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Plusnet and yes I assume so as I'm not sure what authenticated means!
Re: Can’t send email over 4g from iPhone
26-06-2021 11:12 AM
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When you are at home, do you use an email program on a laptop/desktop - if so which?
Authentication is when you effectively say 'OK, I'm not at home, but I can still use my Plusnet credentials to send from this device' - needs setting up on your email program, though, which is why I asked which email program you used - when at home.
Re: Can’t send email over 4g from iPhone
26-06-2021 1:13 PM
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Apple Mail at home
Re: Can’t send email over 4g from iPhone
26-06-2021 1:57 PM
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Presumably on an iMac or Macbook?
Re: Can’t send email over 4g from iPhone
26-06-2021 3:08 PM
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Re: Can’t send email over 4g from iPhone
26-06-2021 4:46 PM
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OK - I only use the stock mail app on my phone - I assume the iMac has a full program? I know nothing about them.
@Mook - any ideas?
Re: Can’t send email over 4g from iPhone
26-06-2021 4:56 PM
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Re: Can’t send email over 4g from iPhone
26-06-2021 4:58 PM
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Re: Can’t send email over 4g from iPhone
26-06-2021 5:04 PM
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No harm done @jab1 for what it's worth I do think that tagging someone in a post to bring it to their attention is a good thing.
Re: Can’t send email over 4g from iPhone
26-06-2021 8:30 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
27-06-2021 12:23 PM
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Hi @blacksmithsyard,
Is your device fully updated to the latest software update and have you tried turning it off for 30 seconds and then back on again?
Re: Can’t send email over 4g from iPhone
27-06-2021 2:02 PM
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Re: Can’t send email over 4g from iPhone
27-06-2021 2:09 PM
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