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Can receive e-mail ok but cannot send samsung s3 mini

malcolmfl
Dabbler
Posts: 12
Registered: 25-02-2015

Can receive e-mail ok but cannot send samsung s3 mini

Despite setting the phone up as per the Plusnet android screen shots I can receive mail but not send it
server, smtp.plus.net
security type, None
Port, 587
Require sign in TICKED
username and password correct
All I get is 535 ...authentication rejected
Samsung S3 mini on t-mobile, I have tried on 3g and wifi with the same result, can anyone help please.
4 REPLIES
Superuser
Superuser
Posts: 6,633
Thanks: 724
Fixes: 52
Registered: 30-07-2007

Re: Can receive e-mail ok but cannot send samsung s3 mini

Hi, from looking at your other posts it doesn't look like your migration to Plusnet is complete yet. SMTP authenticatioin will not work until your PN account is active I'm afraid.
malcolmfl
Dabbler
Posts: 12
Registered: 25-02-2015

Re: Can receive e-mail ok but cannot send samsung s3 mini

Thank you, that explains it.
sheann
Newbie
Posts: 1
Registered: 07-08-2016

Re: Can receive e-mail ok but cannot send samsung s3 mini

I am receiving e-mails O.K. --- and could send them, until suddenly they wouldn't send except through the browser.   Can anyone help?

Thanks  ... Sheen

cjags
Rising Star
Posts: 435
Thanks: 10
Fixes: 1
Registered: 31-08-2007

Re: Can receive e-mail ok but cannot send samsung s3 mini

Sounds like you are having the same problem as me.  Who is your mobile provider?

I am with Vodafone and over the past few weeks I have had to switch between port 25 and port 587 in order to send emails.  It is pretty annoying.

update:

Just noticed you are with T-Mobile

It would be interesting to see if changing the outgoing server port works for you.