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Can not connect to email server

tonytiger
Browser
Posts: 1
Registered: ‎08-11-2018

Can not connect to email server

Hello I I have an amazon kindle and obviously I have successfully logged in with my password as in here, Kindle tells me I  have an authentication problem to Plusnet -JTGM -24 this service I assume. How can I solve this problem please?

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Can not connect to email server

Hi there, can you advise what it is you are accessing when seeing this message (ie a browser, the kindle's settings etc), if possible could you also send us a screenshot of this error? - Lauren

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team