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Bouncing email

Community Veteran
Posts: 18,725
Thanks: 246
Registered: 12-08-2007

Bouncing email

I have been getting all emails to telefonica.net and terra.es bouncing since early this morning. I can receive OK from both.  Is anyone else having problems?
6 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,322
Thanks: 1,106
Fixes: 89
Registered: 04-04-2007

Re: Bouncing email

What error's being returned when you try sending to these addresses?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 18,725
Thanks: 246
Registered: 12-08-2007

Re: Bouncing email

Bob the message is: 552:5.2.0 btGF1i00n0N4ryC0BtGFsn internal error
I've raised a ticket 52327145 where I've posted full headers.
Community Gaffer
Community Gaffer
Posts: 13,322
Thanks: 1,106
Fixes: 89
Registered: 04-04-2007

Re: Bouncing email

Thanks, I've just bounced your ticket back to you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 18,725
Thanks: 246
Registered: 12-08-2007

Re: Bouncing email

Thanks Bob, just answered your questios - seems strange Undecided
Community Veteran
Posts: 18,725
Thanks: 246
Registered: 12-08-2007

Re: Bouncing email

This problem seems to have been sorted out.  Thank you.
Community Gaffer
Community Gaffer
Posts: 13,322
Thanks: 1,106
Fixes: 89
Registered: 04-04-2007

Re: Bouncing email

Glad to hear it's sorted.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵