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Bounced email - 552 why?

Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Bounced email - 552 why?

Your message did not reach some or all of the intended recipients.

 

      Subject:    RE: [TekScopes] tektronix product modification bulletins

      Sent: 24/08/2019 15:11

 

The following recipient(s) cannot be reached:

 

      'TekScopes@groups.io' on 24/08/2019 15:11

            552 1WkhizLWHPKNm1WkjildOm message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.

It didn't contain any spam, and had no attachments so no virus ...

10 REPLIES 10
Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Re: Bounced email - 552 why?

The email I was trying to send read as follows:

You could upload the scans to the "Files Area" here on Groups.io (probably in a folder called 1L20 or similar), and also ko4bb.com, ebaman.com spring to mind - I'm sure there are more.

 

David

 

-----Original Message-----

From: TekScopes@groups.io [mailto:TekScopes@groups.io] On Behalf Of snapdiode via Groups.Io

Sent: 24 August 2019 14:30

To: TekScopes@groups.io

Subject: [TekScopes] tektronix product modification bulletins

 

I was looking at my 1L20 manual and never noticed before that it had two bulletins in its back pouch.

050-0474-00 replacement of Q310, Q340, Q350 for 1L30 1L30 1L40 491 and

050-0348-00 replacement of RF oscillator tube for 1L20 serno 100-519 (the famous 7077 tube)

 

I couldn't find these with a quick search, is there a place I can dump the scans? There is no "product modification" category at w140.com

 

-=-=-=-=-=-=-=-=-=-=-=-

Groups.io Links: You receive all messages sent to this group.

You automatically follow any topics you start or reply to.

 

View/Reply Online (#159294): https://groups.io/g/TekScopes/message/159294

Mute This Topic: https://groups.io/mt/33011729/77854

Group Owner: TekScopes+owner@groups.io

Unsubscribe: https://groups.io/g/TekScopes/leave/1122551/482318605/xyzzy  [david.partridge@perdrix.co.uk]

-=-=-=-=-=-=-=-=-=-=-=-

 

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 356
Fixes: 117
Registered: ‎26-03-2018

Re: Bounced email - 552 why?

Hi @Perdix,

 

I'm sorry that your email bounced and for any inconvenience that this caused you. If you've not done so already, please can you try sending this to a different email address to see if you get the same bounce back message?

 

Does the body of the email contain any URLs? It may be the case that our spam filter is flagging the URL.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Re: Bounced email - 552 why?

Well, I previously posted the entire message to this thread, but someone at the Plusnet end decided to delete it (why I have NO CLUE - if I'm happy to post it, you can be sure I have no privacy concerns about the content).

After I posted the email text here I deleted it from my computer.

So if you can resurrect the deleted post then you'll see exactly what the email said.

David

Townman
Superuser
Superuser
Posts: 19,725
Thanks: 8,058
Fixes: 94
Registered: ‎22-08-2007

Re: Bounced email - 552 why?

Did the post ever appear here or are you just assuming it was deleted here? It could have been caught by the forum spam filter and never got published.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Re: Bounced email - 552 why?

Yes, I am pretty sure it appeared on the forum.

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Bounced email - 552 why?

Hi there @Perdrix

It doesn't appear the email content was deleted intentionally. We normally see a notice if it's been flagged and removed by moderators. This isn't the case.

Perhaps as @Townman says it was picked up by the forum spam filter.

Is this just the one instance where sending an email has rejected?

As Emily mentioned before, did the email contain any URL's or attachments that may have been picked up as spam?

 

Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Re: Bounced email - 552 why?

So far just the one instance.   It did contain URLs but they are ones that have worked before and worked again today!

Puzzled!

D.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,322
Thanks: 9,215
Fixes: 1,478
Registered: ‎21-04-2017

Re: Bounced email - 552 why?

Thanks for getting back to us David.

It's odd, I'd keep an eye on it and if you continue to get bounce backs to investigate further can you PM me the email address you're sending from, the email address you're sending to and the full content of the email if possible?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Perdrix
Grafter
Posts: 52
Thanks: 6
Registered: ‎18-01-2014

Re: Bounced email - 552 why?

Roger, Wilco

dvorak
Moderator
Moderator
Posts: 28,425
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Registered: ‎11-01-2008

Re: Bounced email - 552 why?


Moderators Note


A post was caught in the spam filter, has been released and is now visible.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'