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Bounceback email from fireflyuk.net

colourqueen
Hooked
Posts: 8
Thanks: 1
Registered: ‎13-07-2016

Bounceback email from fireflyuk.net

I'm trying to email a friend on a fireflyuk.net email address and I am getting bounce-backs with the following error code

Server error: '452 4.1.1 ... temporary failure'

 

He has looked and there is nothing on his server-side delivery log so it is not getting as far as firefly.

Is there anything I can do or does anyone know where the problem is?

 

Thanks

5 REPLIES
Browni
Aspiring Hero
Posts: 2,291
Thanks: 787
Fixes: 46
Registered: ‎02-03-2016

Re: Bounceback email from fireflyuk.net

Error 452 can indicate a full mailbox.

If that is the case there's not a lot you can do until your friend frees up some space to accept incoming email.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
colourqueen
Hooked
Posts: 8
Thanks: 1
Registered: ‎13-07-2016

Re: Bounceback email from fireflyuk.net

Thanks for the suggestion but I know for sure it is not that as they are receiving emails from other people and they have plenty of mailbox space.

adrianscotter
Rising Star
Posts: 135
Thanks: 39
Fixes: 1
Registered: ‎28-10-2016

Re: Bounceback email from fireflyuk.net

Almost certainly a DNS error...  without the NDR, it's hard to tell Smiley

Nobody argues with you when you're holding a racked Sig Sauer P229 .40
Community Gaffer
Community Gaffer
Posts: 13,474
Thanks: 1,197
Fixes: 95
Registered: ‎04-04-2007

Re: Bounceback email from fireflyuk.net

I obviously don't know the actual address you're trying to send to, but I can send email directly to postmaster@fireflyuk.net and it's accepted:

~$ telnet spamshield.firefly-cloud.com 25
Trying 52.211.27.78...
Connected to spamshield.firefly-cloud.com.
Escape character is '^]'.
220 spamshield.firefly-cloud.com ESMTP Postfix
ehlo plus.net
250-spamshield.firefly-cloud.com
250-PIPELINING
250-SIZE
250-ETRN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
mail from:<support@plus.net>
250 2.1.0 Ok
rcpt to:<postmaster@fireflyuk.net>
250 2.1.5 Ok
data
354 End data with <CR><LF>.<CR><LF>
subject: test
this is a test, please ignore
.
250 2.0.0 Ok: queued as 732106C480
quit
221 2.0.0 Bye
Connection closed by foreign host.

That suggests there's nothing wrong with the receiving server, assuming the problem isn't intermittent.

Like @Browni says, could be an issue specific to the particular mailbox you're trying to send to.

Or a communication problem between our email servers and fireflyuk.net's.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

colourqueen
Hooked
Posts: 8
Thanks: 1
Registered: ‎13-07-2016

Re: Bounceback email from fireflyuk.net

Thanks for checking. The issue seems to have cleared now. I managed to send an email mid week. It definately would not work all weekend.