Bounceback email from fireflyuk.net
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- Re: Bounceback email from fireflyuk.net
Bounceback email from fireflyuk.net
22-10-2016 12:29 PM
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I'm trying to email a friend on a fireflyuk.net email address and I am getting bounce-backs with the following error code
Server error: '452 4.1.1 ... temporary failure'
He has looked and there is nothing on his server-side delivery log so it is not getting as far as firefly.
Is there anything I can do or does anyone know where the problem is?
Thanks
Re: Bounceback email from fireflyuk.net
22-10-2016 1:02 PM
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Error 452 can indicate a full mailbox.
If that is the case there's not a lot you can do until your friend frees up some space to accept incoming email.
Re: Bounceback email from fireflyuk.net
22-10-2016 2:42 PM
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Thanks for the suggestion but I know for sure it is not that as they are receiving emails from other people and they have plenty of mailbox space.
Re: Bounceback email from fireflyuk.net
28-10-2016 3:48 PM
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Almost certainly a DNS error... without the NDR, it's hard to tell
Re: Bounceback email from fireflyuk.net
28-10-2016 3:54 PM
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I obviously don't know the actual address you're trying to send to, but I can send email directly to postmaster@fireflyuk.net and it's accepted:
~$ telnet spamshield.firefly-cloud.com 25 Trying 52.211.27.78... Connected to spamshield.firefly-cloud.com. Escape character is '^]'. 220 spamshield.firefly-cloud.com ESMTP Postfix ehlo plus.net 250-spamshield.firefly-cloud.com 250-PIPELINING 250-SIZE 250-ETRN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN mail from:<support@plus.net> 250 2.1.0 Ok rcpt to:<postmaster@fireflyuk.net> 250 2.1.5 Ok data 354 End data with <CR><LF>.<CR><LF> subject: test this is a test, please ignore . 250 2.0.0 Ok: queued as 732106C480 quit 221 2.0.0 Bye Connection closed by foreign host.
That suggests there's nothing wrong with the receiving server, assuming the problem isn't intermittent.
Like @Browni says, could be an issue specific to the particular mailbox you're trying to send to.
Or a communication problem between our email servers and fireflyuk.net's.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Bounceback email from fireflyuk.net
28-10-2016 5:21 PM
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Thanks for checking. The issue seems to have cleared now. I managed to send an email mid week. It definately would not work all weekend.
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