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Blacklisting not working?

Highlighted
Hooked
Posts: 8
Thanks: 4
Registered: ‎14-08-2008

Blacklisting not working?

I added a domain to the Blocked Addresses list in the Spam tab of the Manage My Mail portal section. The page suggests that settings take 30mins to take effect. But still received an email from said domain this morning.

Anyone else receiving emails from blocked addresses?

Richard

2 REPLIES 2
Highlighted
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Blacklisting not working?

Is the domain you wanted to block that shown in the Return-path: header or that shown as From: by email clients? For blacklisting to work it needs to be the former (Return-path) value. This might be quite different from what you see as From.

David
Highlighted
Hooked
Posts: 8
Thanks: 4
Registered: ‎14-08-2008

Re: Blacklisting not working?

I thought it was, even after looking twice. But it definitely is now 🙂

Cheers