Attchments box will not close and is covering the page from subject line down
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Attchments box will not close and is covering the ...
Attchments box will not close and is covering the page from subject line down
18-05-2022 10:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Help, Attachment's box will not close and is covering the page from subject line down in fact nothing will work message options will not work how can I reset the page?
Thanks in advance
Soulsville
Re: Attchments box will not close and is covering the page from subject line down
19-05-2022 9:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Attchments box will not close and is covering the page from subject line down
19-05-2022 4:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi All
Just to clarify, the problem is on the mobile basic webmail that I have this problem. The attachment box will not close and is coving the page from the subject line down and none of the button will work. Nothing I do will close the Attachment box.
Hopefully somebody can tell me what to do, thank you
Soulsville
Re: Attchments box will not close and is covering the page from subject line down
19-05-2022 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am using Opera, browser and basic webmail.
Re: Attchments box will not close and is covering the page from subject line down
19-05-2022 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am using Opera, browser and basic webmail. It is when I am composing a new email that this happens. When I am just looking at my emails all is ok. I have just tried the Edge browser and the problem is not there, the problem is just with Opera.
Re: Attchments box will not close and is covering the page from subject line down
26-05-2022 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Some browsers are rather poor in their rendering of web page content, especially in respect of overlays. Generally there is little which can be done about it and in this case - webmail - the web application is supplied by a third party - Round Cube.
Given that all works fine with Edge, I recommend you use that.
In Opera, I trust that you have tried pinching and scrolling to no avail?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Attchments box will not close and is covering the page from subject line down
03-06-2022 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Townman,
Many thanks for your input. You are right it works perfectly in Edge but not opera. So I will use edge in future.
soulsville
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Attchments box will not close and is covering the ...