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Asked to switch to mail only account, but account got deleted instead

FIXED
Plusnet Help Team
Plusnet Help Team
Posts: 14,014
Thanks: 287
Fixes: 84
Registered: ‎27-04-2007

Re: Asked to switch to mail only account, but account got deleted instead 187319340

Fix

Hi Andrew, 

 

I can see a colleague of mine has replied to ticket 187319340 this morning with a suggestion that should help with the issue you're having sending messages through webmail. 

 

Let us know how you get on. 

Moderator's note by Mike (Mav): Link fixed.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Cagem
Dabbler
Posts: 11
Thanks: 1
Registered: 2 weeks ago

Re: Asked to switch to mail only account, but account got deleted instead 187319340

Thanks.  This is now resolved.

Regards

Andrew