Are these the simplified Greenby choices?
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- Re: Are these the simplified Greenby choices?
Are these the simplified Greenby choices?
20-05-2025 4:09 PM
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Hoping to get clarity please on the Greenby choices.
I have a different email username, with various mailbox names for contacts, which is NOT associated with my BB account.
Are these my options?:
1. opt-in for Greenby and continue with same mailbox names whose email content will be on Greenby's site/hard drives.
2. opt-out of Greenby which means:
2a. my present mailbox names will remain but I need to get PN to redirect to a new email host?
2b. my present mailbox names will vanish, anyone sending to them will get a "non-deliverable" message perhaps?
2c. I need to get a new email hosting company, set up mailbox names and then send new info to contacts/renew any registration details?
2d. Possibly consider my own domain with its own email addresses and do the latter part of 2c. ?
TIA
Re: Are these the simplified Greenby choices?
20-05-2025 4:23 PM
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What do you mean by ‘mailbox name’? Are you referring to the part of the address before or after the @, or both?
If referring to the domain (the bit after the @), are these Plusnet associated or third party?
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Re: Are these the simplified Greenby choices?
20-05-2025 4:45 PM
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In short, if you do not opt out, everything will migrate to Greenby. Signing up afterwards is optional, mail will be received there for two years.
If you do opt out, it will all stop dead. Email sent to the naked domain names will not be delivered. If you already have your own domain name hosted by Plusnet, you move that to wherever you want.
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Re: Are these the simplified Greenby choices?
20-05-2025 5:09 PM
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@Townman wrote:
….. Signing up afterwards is optional, mail will be received there for two years.
Presumably you can’t send through the Greenby SMTP server unless you register?
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Re: Are these the simplified Greenby choices?
20-05-2025 6:39 PM
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That would be a reasonable expectation.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Are these the simplified Greenby choices?
21-05-2025 8:11 PM
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First, how odd to have emails telling me about Forum replies!!!
The mailbox names are the whole thing xxxx@yyyy.plus.com
so it happens that the 'yyyy' part is not associated with my BB account.
Re: Are these the simplified Greenby choices?
21-05-2025 8:22 PM
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thanks
In terms of my Qn 2d - a domain name- , I do not have one now and I would need to research that more and ask questions later but I'm assuming if I do get one then once I'm online with my PN BB I just point my email program with the new addresses at the domain.
Re: Are these the simplified Greenby choices?
3 weeks ago
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1. opt-in for Greenby and continue with same mailbox names whose email content will be on Greenby's site/hard drives.
Yes, it sounds like the Greenby service will appear to an email client to be the same as the current Plusnet service
2. opt-out of Greenby which means:
2a. my present mailbox names will remain but I need to get PN to redirect to a new email host?
I don't believe this is an option (it sounds like anyusername.plus.com will go to Greenby systems)
2b. my present mailbox names will vanish, anyone sending to them will get a "non-deliverable" message perhaps?
If you opt out, yes.
2c. I need to get a new email hosting company, set up mailbox names and then send new info to contacts/renew any registration details?
Yes, you could get an email service from GMail, Outlook etc. and (fairly promptly) get all senders to use that address instead.
2d. Possibly consider my own domain with its own email addresses and do the latter part of 2c. ?
Yes you could do that, it will have costs but there are also benefits If I were going to do that I might look at Mythic Beasts ( https://www.mythic-beasts.com/ ). I don't use them myself but I've been considering them for my Plusnet service move.
Re: Are these the simplified Greenby choices?
3 weeks ago
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Mythic Beasts are indeed excellent and well priced ... but at £24pa (email only) it somewhat more expensive than the (current) £15pa from Greenby.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Are these the simplified Greenby choices?
3 weeks ago
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I'm seeing I can renew email only at Mythic Beasts for £20. Can you divulge where you got the £24 figure from?
Re: Are these the simplified Greenby choices?
3 weeks ago - last edited 3 weeks ago
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I have more than one domain with Mythic Beasts. A single e-mail 0nly subscription covers more than one domain. My understanding is that sometimes other providers charge per-domain. I'm not totally aware of the Greenby pricing structures. My broadband is via Plusnet, and the webpages I see for Greenby are totally aligned to to the migration of Plusnet services to Greenby.
N.B. My e-mail provision is not via Plusnet.
Has Greenby been set up as a company to specifically take over parts of Plusnet's services?
Re: Are these the simplified Greenby choices?
3 weeks ago - last edited 3 weeks ago
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Im seeing I can renew email only at Mythic Beasts for £20. Can you divulge where you got the £24 figure from?
The £24 is if paid monthly, £20 if paid annually.
Has Greenby been set up as a company to specifically take over parts of Plusnet's services?
Yes, its a trading name of Enix Ltd, just as Hostpresto and Ecohosting are.
My understanding is that sometimes other providers charge per-domain.
They do.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Are these the simplified Greenby choices?
3 weeks ago
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@fishtank wrote:
2d. Possibly consider my own domain with its own email addresses and do the latter part of 2c. ?
One of the advantages of having you own domain name is that if you are not happy with your hosting company it is relatively simple to move to a different one. I moved to Mythic beasts from my original hosting company to save money.
The option is not available with a 'Plusnet', be it Greenby hosted, address.
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Re: Are these the simplified Greenby choices?
3 weeks ago
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"Has Greenby been set up as a company to specifically take over parts of Plusnet's services?
Yes, its a trading name of Enix Ltd, just as Hostpresto and Ecohosting are."
I'll not be looking at Greenby for mail hosting now or in the future, then. They are not applicable to me. Unless someone can inform me otherwise in a meaningful manner. I may have got confused by possibly misremembering that others stated that they've used Greenby as an e-mail provider in times past.
Re: Are these the simplified Greenby choices?
3 weeks ago
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I think that you/others are getting confused with the Greenbee domain used by John Lewis broadband before it was closed down.
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