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Archived mailbox? Request for it to be unarchived here!

Total_Chaos
Rising Star
Posts: 109
Thanks: 38
Fixes: 1
Registered: ‎30-07-2007

Re: Archived mailbox? Request for it to be unarchived here!

@JonP1

You may want to check that when your mother deleted emails she also deleted the contents of trash afterwards. Unless set up for automatic deletion they end up in the trash and stay there forever until cleared out manually, or if using a mail client that is set to empty trash on log out.

a1al
Hooked
Posts: 6
Registered: ‎01-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Hi there everyone

I would like to request that my emails be un-archived please. 

a1al

a1al
Hooked
Posts: 6
Registered: ‎01-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Hi there I know everyone busy. just checking I have posted on the correct thread for un-archiving emails.

Many thanks
a1al
floweryfield
Hooked
Posts: 6
Thanks: 1
Registered: ‎24-11-2022

Re: Archived mailbox? Request for it to be unarchived here!

>For clarification, it is not a single mailbox which has an issue, but it us the total utilisation of the file store.

Indeed.  That makes some sense.  When there's a gig of mail in one box and two fifths of nothing in the 'admin' one though, it would be more helpful to put the messages towards the one that is clearly being used.

>A user is obliged to monitor the mail address nominated for service messages.

Sets up a hole for everyone to fall in doesn't it - set up some admin mailbox when you first join, not terribly clear what it is for, and another 'day to day' one for real mail.  Then forget about it on account of never needing anything from it to use the service, then 5 years later all your mail disappears without warning to the mailbox actually being used for mail.

 

 

a1al
Hooked
Posts: 6
Registered: ‎01-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Hi floweryfield thank you for your reply, hopefully it gets sorted I’ll have to keep a better eye on it
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here!

Hey there @a1al we are super stacked and there are only about 5 of us that work the forum whilst also working on Twitter and Facebook so I am so sorry about the delay in getting back to you. I have sent the request now for you and I will update you once we know it's been done.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
a1al
Hooked
Posts: 6
Registered: ‎01-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Hi willcutforth
I really appreciate your help thank you for that.

a1al
Cathamracing
Hooked
Posts: 8
Registered: ‎09-12-2021

Re: Archived mailbox? Request for it to be unarchived here!

Hi,

Please could you check my email account and unarchive if required?Huh

Thanks in advance Cathamracing
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here!

That request has been sent to the team for you now @Cathamracing so should be sorted within a couple of days Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Cathamracing
Hooked
Posts: 8
Registered: ‎09-12-2021

Re: Archived mailbox? Request for it to be unarchived here!

Brilliant … thanks alot
madigan
Newbie
Posts: 7
Registered: ‎08-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

I would like to request my mailbox is un-archived, please.

 

username: madigan

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here!

You're welcome @Cathamracing Smiley I have requested one for you now @madigan please give it a couple of days.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
bilbao
Newbie
Posts: 2
Registered: ‎15-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Could you unarchive my emails please?
Thanks.
Stuart26
Newbie
Posts: 2
Registered: ‎15-12-2022

Re: Archived mailbox? Request for it to be unarchived here!

Can you restore my archived email account please?

Mailbox beginning with S

Archived on 14/12/22

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Archived mailbox? Request for it to be unarchived here!

@Stuart26 & @bilbao can you confirm whether this is due to inactivity or mailbox full? I can't see a ticket on the account. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team