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Archived mailbox? Request for it to be unarchived here!

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @Bene2, I have raised the request to have the mail restored for you. Please allow up to 3 working days for the request to be actioned. 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Overton
Newbie
Posts: 1
Registered: ‎01-05-2022

Re: Archived mailbox? Request for it to be unarchived here!

Please could you unarchive my emails please
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Archived mailbox? Request for it to be unarchived here!

I've raised that task for you now and your mail should be restored within 3 working days. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
bravoecho75
Grafter
Posts: 40
Thanks: 7
Registered: ‎12-05-2013

Re: Archived mailbox? Request for it to be unarchived here!

Hi can you please try to rest6ore my emails.

 

Thanks

 

(p.s. Any chance of getting the instructions on how to request a recovery in the "your mail has been archived"  email brought up to date.  They've been wrong for quite some time now.

em_el
Hooked
Posts: 9
Thanks: 1
Registered: ‎28-12-2019

Re: Archived mailbox? Request for it to be unarchived here!

please unarchive my mailbox

gransha
Hooked
Posts: 7
Registered: ‎18-06-2021

Re: Archived mailbox? Request for it to be unarchived here!

Hi,

 

Can you unarchive my mailbox jim@ please?

Jim

MikeMcEwing
Hooked
Posts: 6
Registered: ‎10-08-2018

Restore Archived Email

Could one of the PlusNet Team please tell me how to request unarchiving of my email?   The email I've received states 

To request your email account is un-archived, please respond to this message using the Help Assistant available on our website -https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcontactus.plus.net%2F&data=05%7...

If we don't hear from you then the emails will be deleted.

The mail was sent from an unmonitored account...and the Help Assistant is conspicuous by it's absence - the link takes you to the contact us page with only a phone number option...not the best help I've encountered so far.

Any contacts appreciated.

Mike

 

dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Restore Archived Email

Moderators Note


Posts merged into primary topic. 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @bravoecho75, thanks for your request. I'm not seeing the notice on the account to advise your mail has been archived, can you advise if the email received advises this is due to reaching capacity or due to it not being accessed in a while? 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @em_el, thanks for your request. This looks to be the same for yours and I'm not seeing the notice on the account to advise your mail has been archived. 

 

Can you please confirm if the email received advises this is due to reaching capacity or due to it not being accessed in a while? 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @gransha, I've sent off the request to have your mail unarchived. Please just allow 3 working days for this to be picked up. 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @MikeMcEwing, I've sent off the request to have your mail unarchived too for you. Please just allow 3 working days for this to be picked up. 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
CJL1
Newbie
Posts: 3
Registered: ‎01-05-2022

Re: Archived mailbox? Request for it to be unarchived here!

Hi, I'd like to request that the archived mailboxes on my account are restored, please.

 

Thanks!

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: Archived mailbox? Request for it to be unarchived here!

Hiya @CJL1

 

I would be happy to sort that for you, please can you PM me the username for the mailbox you need unarchiving Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
CJL1
Newbie
Posts: 3
Registered: ‎01-05-2022

Re: Archived mailbox? Request for it to be unarchived here!

Thanks, @SammyM but I don't seem to be able to send a private message. I'll try calling support for help.