Archived mailbox? Request for it to be unarchived here! (Part 2)

[#1]

@dwp99 Hi there, 

Raised the unarchive request for you today, Please allow 3-5 working days for the process to be completed

All the best

[#2]

Hello, please could you unarchive my mailbox. It is the mailbox named sel**.

Thanks.

[#3]

@stevel59 Thank you for reaching out to us, I hope you are well.

I have raised this task with our NetOps team, I have emailed you privately with the task reference, please allow up to 5 working days for this to be addressed. 

I hope this helps

[#4]

Please restore my archived emails to my mailbox. I have just discovered an email dated 25th-May that it has been archived.

[#5]

@JPL61 Hi there, 

I've submitted the unarchive request for you today. Please allow 3-5 working days for the mails to be recovered.

All the best 

[#6]

Hi,

Would it be possible, please, to request the un-archiving of my mailbox, the address begins with ste............. .plus.com.

I will then delete some more messages.

Thank you in advance.

Kind regards,

Steve.

[#7]

Hope you can help by restoring archived emails  long enough for me to manage them and retrieve vital information - including festival tickets, gig tickets etc!!! The relevant email address is the one starting with M. 

I received notification that my mailbox capacity had reached over 75% so I was diligently deleting around 100 emails a day off the largest email account (the one starting with m) and unsubscribing to every marketing shot that appeared in my inboxes.  I also opened a new email account with another provider to start transferring service over. The next thing I knew the whole lot had disappeared - with no warning. With nowhere to go on the Plusnet site, I telephoned customer service and did not have the most helpful experience from someone who didn't know what to do beyond she would send the request onto a relevant team. I heard nothing further then a text stating the problem had been resolved (it obviously hadn't) and there was no way of texting back as requested on the number! I tried several times! Feeling relieved to have finally found this thread to reply to - and really hoping that this works. All my Festival tickets (starting next Thursday) are on this email account and without which I cannot attend any of the events!! 

I

[#8]

@Rosalee 

@sn5775 

Thank you both for taking the time to contact us on our Community Forum, I hope you are well.

I have now raised a task for each of you with our NetOps team, please allow up to 5 working days for this to be processed.

I hope this helps

[#9]

Emails were archived on Thursday and it is now Tuesday. Really need them. It was archived due to 90 in active. (Mostly because it takes so long to log in and load) they are very important. How do I recover restore them? The email has a link and says make a ticket on Help Assistant, but I’m going round and round on plusnet website not finding anything about a Help Assistant!
How do I recover my emails and restore my data?

[#10]

Hi, all but this evenings email has disappeared from my account. I have been receiving some account almost full emails, but to be honest thought they were dodgy! So did nothing!
I am guessing that my email may have now been archived?
I am currently at work in Egypt so need access to all my email. Please could you reinstate my email and I will try to reduce the mailbox size as soon as possible.
Regards
Charles Bridge

[#11]

Please unarchive my email

[#12]

Thank you for taking the time to contact us, I hope you both are well. 

@Darrinc I have raised this request to our NetOps team, please allow up to 5 working days for this to be unarchived.

@Cbridge Having looked into this I can see that you have approached us over the phone and a colleague of mine has already raised a task, I'm sorry we did not get to this query on time. 

[#13]

@AB555 Thank you for reaching out to us, I hope you are well.

Having reviewed the account I can see this has been raised by a colleague of mine yesterday, they will let you know once it's been unarchived.

I hope this helps. 

[#14]

Hi, I've just discovered my emails have been deleted again including my house sale, business and holiday email all of which I need imminently. 

Please restore all my emails/email folder as soon as you can and I will do some house keeping to reduce the size but I need these back urgently.

Thank you

[#15]

@Mick1355 Thank you for taking the time to contact us on our Community Forum, I hope you are well.

I have raised a task with our NetOps team, I have emailed you with the task reference, please allow up to 5 working days for this to be processed.

I hope this helps