Archived mailbox? Request for it to be unarchived here! (Part 2)

[#1]

Hello

All my emails disappeared about a week ago.

I assuming (and hoping!) that they’ve been archived.

Could all the contents of my mailbox be un-archived please?

I’m in the process of buying a laptop, and intend to download them all onto the device as soon as possible. This may take up to a few weeks.

Thanks

[#2]

@dwp99 

Seen and actioned.

Please allow up to 5 working days for the emails to return.

Please ensure you delete as many as you can so this does not continue to happen!

The emails should be live long enough for you to have the new laptop by then.

Thanks,

Lex

[#3]

All my emails have disappeared. I think that this might be because they have been archived.

Can you restore them please

Yearling

[#4]

Hi @yearling thank you for getting in touch with us on out Community Forum, I hope you are well.

I have raised this with our NetOps team to unarchive, I have also sent you a separate email from the account with the task reference, please allow up to 5 working days for this to be processed. 

I hope this helps, please let me know if there's anything further we can look into for you

[#5]

Hi, my mail has been archived again. Could it be unarchived and I will then delete some mails.

My username is jamesp

Thankyou.

[#6]

@jamesp Hi there, I've raised a task to our netops team to get these emails unarchived for you. Please allow 3-5 working days for the task to be completed. 

All the best 

[#7]

Hello

I’m just wondering whether my request for all my emails to be unarchived is still in hand, as it’s now been over a week.

Thanks

[#8]

@dwp99 Hi there, I've re-raised the unarchive task for you so the netops team can chase this up and sort it. 

Apologies for the delay. 

All the best

[#9]

Hello,

My emails disappeared last week and I have only just discovered that they will have been archived. My email contact details with plusnet were still set to an old wanadoo account which was deactivated years ago so I wasn't getting the messages to reduce the size of my mailbox and didn't realise that archiving was about to happen.

I'd be hugely grateful if the mailbox could be restored and I will sort out the size asap please. I'll also make sure to update the contact email in my plusnet account.

Many thanks

[#10]

@rascal Submitted a task to our netops team for you to get these mails unarchived. Please allow 3-5 working days for the task to be completed. 

All the best 

[#11]

Thank you, much appreciated.

[#12]

Good evening,
Can you please unatchive my emails Email Ref: E1021. I am in the process of reducing the amount of stored emails but I need access to them for a few more weeks, I am also in the process of changing my subscriptions to a different email address so I am in the process, but this is delaying the process, also I need you to make this as urgent as I have explained in the pass when this has happened,I have children with addtneeds and you have just removed my appointment letter and school documents ect... So pleased can you rectify this asap
All the best
Penny

[#13]

@Pkeeling Thank you for taking the time to contact us on our Community Forum.

I am writing to let you know I have raised the request to unarchive the email inbox with our NetOps team, please allow up to 5 working days for this to be processed.