Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
03-01-2024 9:13 AM
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Can you please unarchive my emails please, it seems they've now all gone bar from the last seven days!!!
Thank you
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
03-01-2024 9:47 AM
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Hi @NickyS I've got this raised for you. Normally it can take up to 72 hours, please bear in mind this may take a little bit longer due to Christmas and New Year and there may have a big of a back log.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
03-01-2024 4:21 PM
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How long does it usually take to get restored? I appreciate it's been the Christmas holiday?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
03-01-2024 4:31 PM
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Hi @Podster the standard timescale is 72 hours, however with the festive period I understand we're behind, unfortunately, I don't have a timescale at the moment.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
04-01-2024 2:17 PM
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Good afternoon, all my emails inbox, sent, work, business etc have disappeared from my mailbox without warning or notice of any action, I can only assume they have been archived.
I use this web-mail / email address as my main email and desperately require these emails being reinstated as they contain details of my upcoming change in employment.
Please advise if this is possible, when this will take place.
Kind regards
John (Mick) Henderson
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
04-01-2024 7:11 PM
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Sorry to hear that @Mick1355
I've raised the request to get these unarchived and we'll get that done for you as soon as possible
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
04-01-2024 9:00 PM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
05-01-2024 9:37 AM
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I've raised that for you now and we'll get that done as soon as possible
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-01-2024 7:05 AM
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Please can you unarchive my mailboxes.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-01-2024 9:45 AM
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I can't see any evidence of archiving on your account from what I can see.
Are you seeing these missing emails on webmail or a mail client?
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-01-2024 10:10 AM
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In my email on my iPhone I can only see emails from last tuesday
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
08-01-2024 2:52 PM
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Hi,
I've been told that my emails have been unarchived, but I don't have access to any earlier than 20/10/23. Is that normal?
Thanks,
Nicky
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
15-01-2024 11:18 PM
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Hi - Please can my email be unarchived? Many Thanks.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
16-01-2024 11:20 AM
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Hey there @dudders74 was this due to inactivity as I can't see a note on the account.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
20-01-2024 8:38 PM
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Help!!!!
2 of my mail accounts seem to have lost emails between yesterday and last September.
The affected accounts start with J & D
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