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Archived mailbox? Request for it to be unarchived here! (Part 2)

Leanne_T
Plusnet Help Team
Plusnet Help Team
Posts: 51
Thanks: 54
Fixes: 1
Registered: ‎10-12-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @pontyender2 

I will certainly help you with unarchiving the mailbox, to do this I've dropped you a private message to check some details. 

Leanne Smiley

dor
Hooked
Posts: 5
Thanks: 2
Registered: ‎08-12-2008

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi Leanne

Can you unarchive my Ortec mailbox/

Thank you

Declan

 

 

Leanne_T
Plusnet Help Team
Plusnet Help Team
Posts: 51
Thanks: 54
Fixes: 1
Registered: ‎10-12-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @dor 

I've replied to your private message this morning and sent this to be actioned Smiley

Leanne.

StevieB3
Dabbler
Posts: 12
Registered: ‎20-09-2025

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi Leanne - Still no sign of un-archived emails. When might this be done, please?

 

Steve

Leanne_T
Plusnet Help Team
Plusnet Help Team
Posts: 51
Thanks: 54
Fixes: 1
Registered: ‎10-12-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @StevieB3 

I've just replied to your private message and asked for an update on the unarchiving for you. I will let you know once I have some more information. 

Leanne.

max4
Newbie
Posts: 1
Registered: ‎04-11-2025

Un-Archive my email account

Please can you help. I want to request my email account is un-archived so I can delete or store old emails.

Thanks very much

Mav
Moderator
Moderator
Posts: 22,986
Thanks: 5,027
Fixes: 518
Registered: ‎06-04-2007

Re: Un-Archive my email account

Moderator's note(s):

Thread moved from Everything Else to Email.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Alex_H
Plusnet Help Team
Plusnet Help Team
Posts: 8
Thanks: 1
Registered: ‎11-12-2024

Re: Un-Archive my email account

Hi @max4,

Welcome to the Plusnet Community

I have sent you a private message to help with your unarchive request.
 

Alex

dwp99
Dabbler
Posts: 15
Thanks: 3
Registered: ‎13-10-2019

Re: Un-Archive my email account

Could my emails be unarchived again please.

I seem to be trapped in an inescapable loop with your system. Once again, I spent hours sifting and deleting thousands of emails to bring my total down to 5000 (from 13,500). Considering I was on 1127MB when I had 13,500, it’s impossible to comprehend that I was still actually over the limit at 5000, and yet, the system has archived them again. (I do also delete them from the Deleted folder).

I’m sincerely hoping that my move to Greenby later on this month may solve the issue - are we allowed to have double the amount of storage?

Thank you
Ali_A
Plusnet Help Team
Plusnet Help Team
Posts: 13
Thanks: 14
Fixes: 1
Registered: ‎11-12-2024

Re: Un-Archive my email account

Hi  @dwp99 

Welcome to the community 

I'll send you a private message to try and get you some help with this. 
Could you take a look at your community inbox and get back to me when you get a chance? 


Thanks

Ali 

Hiems89
Grafter
Posts: 31
Thanks: 10
Registered: ‎21-12-2020

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi Leanne,

Could I have my emails unarchived, please? It is a small mailbox, but was left unviewed for too long.

The case is a bit strange because the message saying that the mailbox has been archived has come a few days after my mail was supposedly migrated to Greenby. However, there have been problems with getting my pre-migration email over to Greenby. Please see ticket 251409165, where I have posted a copy of the email saying that this mailbox has been archived. 

If you have any questions, please PM me, of course. I use a different email service for my forum account, which may help.

Thank you so much.

vml152
Newbie
Posts: 1
Registered: 3 weeks ago

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Can my Phea mail box be retored please. Thank you.

Ali_A
Plusnet Help Team
Plusnet Help Team
Posts: 13
Thanks: 14
Fixes: 1
Registered: ‎11-12-2024

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi @vml152 

I've sent you a private message to get you some help. 

Could you take a look at your community inbox and get back to me when you get a chance? 


Thanks

Ali 

sequin
Newbie
Posts: 1
Registered: a week ago

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

All mailboxes please
RobertG1
Hooked
Posts: 6
Registered: ‎05-09-2025

Re: Archived mailbox? Request for it to be unarchived here! (Part 2)

Hi,

 

Is it possible to unarchive my emails and folders please? They have been wiped and are important for my job.

 

Thank you.