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Archived email

Clarissa
Grafter
Posts: 32
Thanks: 10
Registered: ‎12-02-2022

Archived email

You sent me an email on 11-09-22 saying that my email has been archived.

Please restore my emails.

I was not aware, until today, that there is now a time limit for how often emails should be accessed, to prevent this from happening again.

Thank you.

 

 

4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,620
Thanks: 10,179
Fixes: 1,606
Registered: ‎21-04-2017

Re: Archived email

Hi there,

Can you private message the email we've sent confirming we've archived your mail?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Clarissa
Grafter
Posts: 32
Thanks: 10
Registered: ‎12-02-2022

Re: Archived email

I have sent you a copy of the email that I received, in a Private Message, as requested

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,620
Thanks: 10,179
Fixes: 1,606
Registered: ‎21-04-2017

Re: Archived email

Awesome thanks! I've raised the unarchive request and you should have your mail back within 3 to 5 working days.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Clarissa
Grafter
Posts: 32
Thanks: 10
Registered: ‎12-02-2022

Re: Archived email

Thanks Gandalf

Just checked my webmail, and I can see emails have been restored back to 4th June 2022 (which ironically happens to be the first email from Plusnet warning me that emails would be archived!)

Is that everything that can be restored?

I think I was expecting more