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Archived email

PlasmaPig13
Newbie
Posts: 3
Registered: ‎12-07-2022

Archived email

Please could my emails be restored? I haven't used my emails in a while and i recently got one saying my emails have been archived and my account will be deleted soon unless I do this.

Thanks in advance,

Edward

3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Archived email

Hi there, 

 

Sorry for us taking a long while to pick this up, I've just checked your account (the one your forum account links to) and there's nothing to show that any messages have been archived. Could you get back to me with a ticket number or PM me with your username please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jab1
Legend
Posts: 17,425
Thanks: 5,669
Fixes: 260
Registered: ‎24-02-2012

Re: Archived email

@adamwalker If this archiving is due to non-use, I understand there is no ticket/footprint on the account?

John
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Archived email

Thanks for that jab1, I'll hang on for a ticket ID/PM just to make sure I've got the right details

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team