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Archived Email

Stumo
Newbie
Posts: 3
Registered: ‎25-03-2019

Archived Email

How do I get my archived emails back? Do I just go on chat and ask?

 

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 6,956
Thanks: 709
Fixes: 263
Registered: ‎01-01-2012

Re: Archived Email

Thanks for getting in touc.h

I've checked your account and I can't see any tickets where we've stated we've archived your e-mail.

Can you confirm why you think they have been?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Stumo
Newbie
Posts: 3
Registered: ‎25-03-2019

Re: Archived Email

All but 4 recents emails are there and one from Plusnet says they have been archived 

Stumo
Newbie
Posts: 3
Registered: ‎25-03-2019

Re: Archived Email

All but 4 recents emails are gone I meant and one from Plusnet says they have been archived 

Plusnet Help Team
Plusnet Help Team
Posts: 1,426
Thanks: 281
Fixes: 47
Registered: ‎11-01-2018

Re: Archived Email

 

Hi @Stumo

 

I don't think the account we've got linked to your profile is the one that you're referring to in terms of your email.

 

Could you please provide the username and email address of the account in question via a PM to either myself or Matt and we'll take a look at this for you?

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team