Anonymous (Spoof??) email from 'noreply@waitrose.com
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Anonymous (Spoof??) email from 'noreply@waitrose.com
26-08-2015 5:48 PM
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Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
26-08-2015 7:05 PM
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My wife had the same one from noreply@ourowndomain.co.uk to wifesname@ourowndomain.co.uk
It went straight into the bin.
I doubt PN would investigate it - that's for the virus checkers to deal with!
York.
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
28-08-2015 8:44 AM
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spam@spamtraining.plus.com
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
28-08-2015 10:25 AM
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That forwards a copy directly to Cloudmark for analysis (and moves it to the spam folder).
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
28-08-2015 11:26 AM
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Quote from: Gel Forward copy of spam e mail, as attachment (don't just forward, as headers are lost), to:
spam@spamtraining.plus.com
This process is depreciated, so don't bother with it. I'm aware that there's still reference to it on our Help pages so will arrange to have it removed.
Quote from: PeetPlusnetHere Where do we report or forward such nasty spam for Plusnet to investigate?
If you want to bring it to our attention, then best thing to do is probably forward it as an attachment to abuse@plus.net with a covering explanation.
Note that it's unlikely you'll receive a personalised response but somebody will see it.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
29-08-2015 9:48 AM
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Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
29-08-2015 10:46 AM
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David
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
29-08-2015 12:44 PM
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Quote from: PeetPlusnetHere I tool Bob Pullen's advice and sent on as an attachment, but NIS intervened with the advice that "Email Scanner detected W97M Downloader in your email. The security risk was removed". Oh well, that's what Norton's there for.
But didn't spot it on the inward leg! Funnily enough it didn't on mine either.

York.
Re: Anonymous (Spoof??) email from 'noreply@waitrose.com
05-09-2015 1:36 PM
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I hate finding excuses for NIS, but there is some possibility that virus signatures got updated between receiving and forwarding the email?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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