Android Outlook app woes
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Android Outlook app woes
02-08-2019 5:57 PM
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… is anyone else having problems?
Android 9, Outlook 3.0.107 (331)
Outlook said I need to reenter password.. this is a PITA as a combination of not being able to change e.g. just the password (have to reenter everything) and all the gumpf needed for PlusNet email..
Any way I've tried on different Wifi networks connected to Plusnet and others, 4G, restarted phone, deleted account from Outlook (i'm not reinstalling Outlook as I've other accounts all OK) all to no avail..
I have no problem with Outlook 365 on Windows 10 and can login to the webmail manually with the same credentials..
go through..
set up manually, choose IMAP, advanced settings
IMAP...
imap.plus.net:143
user: accountname+mailboxname
password: appropriate4mailbox
SMTP...
relay.plus.net:587
user: accountname
password: appropriate4accountname
Sometimes get "not secure" but continue then "incorrect user/password"
Sometimes get "service is currently offline, try later. If persists contact customer service (701)" ... this is a new one for me!
I've looked service status which say is OK
Anyone else?
TIA
Simon.
Re: Android Outlook app woes
05-08-2019 5:17 PM
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The Outlook Android app doesn't work with Plusnet mail as it demands some kind of encryption to be used but the Plusnet mail service doesn't support that.
Gmail works as it doesn't demand encryption. Maybe other mail apps too.
Re: Android Outlook app woes
05-08-2019 6:05 PM
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"The Outlook Android app doesn't work with Plusnet mail" ... incorrect.. it did .. and it does now at last !!!
just tried..
IMAP...
imap.plus.net:143
user: accountname+mailboxname
password: appropriate4mailbox
SMTP...
relay.plus.net:587
user: accountname+mailboxname
password: appropriate4mailbox
previously i had always used just accountname for the smtp user (on multiple Androids).. figured i'd try acountname+mailbox
I wish PlusNet would move into this century! (... in so many ways... i've been with them since 2004 and i'm on pnet mobile (shiver..) )
Re: Android Outlook app woes
05-08-2019 6:09 PM
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Re: Android Outlook app woes
08-08-2019 12:25 AM
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Arrgh!!
Flushed by my success above on my mobile I thought I would redo my tablet...
Plusnet vdsl, Plusnet router, constantly getting 701 service not available...
Same after upgrading to 3.0.120(334)
So reverted to accountname / accountpassword for SMTP.
Which worked...
Go figure 🤔
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