All emails to plusnet.com blocked due to spam : Reason: 552 Spam Message Rejected
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All emails to plusnet.com blocked due to spam : Reason: 552 Spam Message Rejected
30-08-2016 9:41 AM
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Hello
All emails from our school to plus net are being blocked as SPAM with the following;
Reason: 552 Spam Message Rejected
This has been happening for the last few days. We have a legitimate domain address and it's affecting the school contacting parents.
Does anyone know how to the contact the admin/postmaster to resolve this?
Cheers
Paul
Re: All emails to plusnet.com blocked due to spam : Reason: 552 Spam Message Rejected
30-08-2016 6:46 PM
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What's your school's website address?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: All emails to plusnet.com blocked due to spam : Reason: 552 Spam Message Rejected
on 31-08-2016 8:36 AM - last edited on 31-08-2016 8:56 AM by dvorak
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Good morning
Our email domain is loretto.com
below is an example of the bounce back;
This is the mail delivery agent at Symantec Email Security.cloud.
I was unable to deliver your message to the following addresses:
Reason: 552 Spam Message Rejected
The message subject was: Angus Keenan
The message date was: Tue, 30 Aug 2016 07:02:25 +0000 The message identifier was: 84/0E-19922-78F25C75 The message reference was: server-14.tower-179.messagelabs.com!1472540549!52703114!1
Please do not reply to this email as it is sent from an unattended mailbox.
Contact your email administrator if you need more information, or instructions for resolving this issue.
Cheers
Paul
Moderator's note by Adie (Dvorak) changed email address as it's a public forum
Re: All emails to plusnet.com blocked due to spam : Reason: 552 Spam Message Rejected
31-08-2016 12:31 PM
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The domain's coming back clear.
I don't suppose you can send a message to a non-Plusnet email address you have access to and then Private Message me with the full headers and content of the received message?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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