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All email sent to various hotmail addresses rejected?

DrDave
Grafter
Posts: 32
Registered: ‎04-01-2013

All email sent to various hotmail addresses rejected?

I've started to get this error and email messages returned to me this week when I try to send emails to Hotmail addresses
Quote
550 OU-002
    (SNT0-MC4-F54) Unfortunately, messages from 46.32.252.12 weren't sent.
    Please contact your Internet service provider since part of their network
    is on our block list. You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
    FROM command)

Is this a PlusNet problem?
Many thanks in advance for any help.
3 REPLIES
Community Veteran
Posts: 3,424
Thanks: 17
Registered: ‎18-01-2013

Re: All email sent to various hotmail addresses rejected?

It looks like your IP is blacklisted for some reason :
http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a46.32.252.12&run=toolpage
Are you on a static IP ? If you aren't then try disconnecting your router for a few minutes and reconnecting and see if you get assigned a different IP address
Community Veteran
Posts: 3,424
Thanks: 17
Registered: ‎18-01-2013

Re: All email sent to various hotmail addresses rejected?

Actually - that IP address doesn't appear to be a Plusnet one - it seems to belong to vps-10.com
Quote
% Information related to '46.32.252.0 - 46.32.253.255'

% Abuse contact for '46.32.252.0 - 46.32.253.255' is 'abuse@heartinternet.co.uk'

inetnum:        46.32.252.0 - 46.32.253.255
org:            ORG-HI14-RIPE
netname:        HEART-INTERNET
descr:          Heart Internet Ltd
country:        GB
admin-c:        HC1559-RIPE
tech-c:        HC1559-RIPE
status:        ASSIGNED PA
remarks:        INFRA-AW
mnt-by:        MNT-WEBFUSION
source:        RIPE # Filtere

DrDave
Grafter
Posts: 32
Registered: ‎04-01-2013

Re: All email sent to various hotmail addresses rejected?

Ah, right - now I know where to go. Not a PlusNet problem.
I'm on a static IP here at home but at work we are dynamic - further reinforcing your thoughts.
Thanks Dom, much appreciated.