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After cancelling how long does the email account stay active?

Dan_the_Van
Rising Star
Posts: 339
Thanks: 10
Fixes: 1
Registered: ‎25-06-2007

After cancelling how long does the email account stay active?

As the subject asks, how long?
Dan
2 REPLIES
mikeyd
Grafter
Posts: 100
Thanks: 6
Registered: ‎04-02-2008

Re: After cancelling how long does the email account stay active?

No idea.  
I've searched but I can't find a thread that I'm sure I read about this before.  
It was a couple of years ago so things might have changed but as I recall you could keep your email forever for about £1 per month.  
You won't be able to send mail (from outlook / thunderbird etc) via relay.plus.net after you cancel (Unless you are visiting someone with a plusnet account) but you should be able to send it via your new providers SMTP server.
I can't remember how long you will be able to receive mail and use webmail but I don't think it's turned off as soon as you cancel.
Hopefully someone will pick this up tomorrow.
Community Gaffer
Community Gaffer
Posts: 13,554
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: After cancelling how long does the email account stay active?

Unless you request otherwise, your email account will probably be closed when your account is.

Bob Pullen
Plusnet Product Team
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