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After cancelling how long does the email account stay active?
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After cancelling how long does the email account stay active?
14-10-2013 6:48 PM
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As the subject asks, how long?
Dan
Dan
Message 1 of 3
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Re: After cancelling how long does the email account stay active?
14-10-2013 9:41 PM
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No idea.
I've searched but I can't find a thread that I'm sure I read about this before.
It was a couple of years ago so things might have changed but as I recall you could keep your email forever for about £1 per month.
You won't be able to send mail (from outlook / thunderbird etc) via relay.plus.net after you cancel (Unless you are visiting someone with a plusnet account) but you should be able to send it via your new providers SMTP server.
I can't remember how long you will be able to receive mail and use webmail but I don't think it's turned off as soon as you cancel.
Hopefully someone will pick this up tomorrow.
I've searched but I can't find a thread that I'm sure I read about this before.
It was a couple of years ago so things might have changed but as I recall you could keep your email forever for about £1 per month.
You won't be able to send mail (from outlook / thunderbird etc) via relay.plus.net after you cancel (Unless you are visiting someone with a plusnet account) but you should be able to send it via your new providers SMTP server.
I can't remember how long you will be able to receive mail and use webmail but I don't think it's turned off as soon as you cancel.
Hopefully someone will pick this up tomorrow.
Message 2 of 3
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Re: After cancelling how long does the email account stay active?
18-10-2013 12:21 PM
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Unless you request otherwise, your email account will probably be closed when your account is.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 3
(350 Views)
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