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Advance notice Emails bad Domain

FIXED
hitchhiker43
Aspiring Pro
Posts: 200
Thanks: 29
Fixes: 4
Registered: ‎06-07-2016

Advance notice Emails bad Domain

My Email server (protonmail.com) has reported that your Emails have failed Domain authenticication requirements for the last several months. Isn't it about time you fixed this as many people may not be seeing your mails at all depending on the vetting stringancy ?

Tp-link W8960n on longgggggggg line!
5 REPLIES 5
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,620
Thanks: 8,956
Fixes: 1,435
Registered: ‎21-04-2017

Re: Advance notice Emails bad Domain

Fix

Is this impacting your ability to send or receive mail using your Plusnet address?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
hitchhiker43
Aspiring Pro
Posts: 200
Thanks: 29
Fixes: 4
Registered: ‎06-07-2016

Re: Advance notice Emails bad Domain

Well it seems the problem has been fixed Smiley These were your monthly account Emails sent to my Email account, nothing to do with Plusnet Email service

Tp-link W8960n on longgggggggg line!
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,937
Thanks: 3,701
Fixes: 233
Registered: ‎04-04-2007

Re: Advance notice Emails bad Domain

Very odd, because as far as I know we don't publish any DKIM records Huh

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

hitchhiker43
Aspiring Pro
Posts: 200
Thanks: 29
Fixes: 4
Registered: ‎06-07-2016

Re: Advance notice Emails bad Domain

I am used to TLA's but what does your QLA mean to ordinary mortals ?

Tp-link W8960n on longgggggggg line!
Browni
Aspiring Hero
Posts: 2,574
Thanks: 976
Fixes: 52
Registered: ‎02-03-2016

Re: Advance notice Emails bad Domain