cancel
Showing results for 
Search instead for 
Did you mean: 

Address Book/Contacts -how weird - contacts are showing again after an hour!

silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Address Book/Contacts -how weird - contacts are showing again after an hour!

All my contacts have disappeared from my PlusNet email account when opened in IE. Has this happened to anyone else? All was fine yesterday, not sure about this morning as did not send any out. Help!
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Address Book/Contacts -how weird - contacts are showing again after an hour!

Sorry to hear that things have disappeared!
I'm glad they've come back. We're doing some work to our E-mail Platform on Saturday which we hope will bring things back to normal. Apologies for the problems it's causing you at the moment.
Chris Pettitt
Cloud Environments Engineer
Highlighted
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: Address Book/Contacts -how weird - contacts are showing again after an hour!

I presume that's why webmail isn't working at all this evening. The headings coming up but it hangs on "loading..."
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: Address Book/Contacts -how weird - contacts are showing again after an hour!

My plusnet account still keeps logging me out. Just happened a few minutes ago when logged in via IE. Just trying it via Google before I log off in a few minutes.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Address Book/Contacts -how weird - contacts are showing again after an hour!

Is this still happening?
Chris Pettitt
Cloud Environments Engineer
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: Address Book/Contacts -how weird - contacts are showing again after an hour!

Goodness me I forgot about this post. It has not happened again, all is well thanks.