Adding a new plusnet email address to Microsoft Outlook 2010
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Adding a new plusnet email address to Microsof...
- « Previous
-
- 1
- 2
- Next »
Re: Adding a new plusnet email address to Microsoft Outlook 2010
27-11-2019 7:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Tomo1 Those look okay.
On the PlusNet "Manage my Mail" I've just created a new email address myself and I've done the same as you but under the "Logon Information" I have used the "username+boxname" . In your screenshot "i" under the plus.com folder I would expect to see an Inbox; Sent Items; Junk; etc. which are created by OL automatically. Are they visible?
Here's the one I've set up.
“You will do foolish things, but do them with enthusiasm.” - Colette
27-11-2019 10:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Tomo1 I’ve checked your screenshots and it looks like you’re doing everything spot on.
I agree with @Lordwotsit there should be folders underneath your email address in the side bar.
Do you see a small arrow to the left of your email address you can click on to expand the menu and view any folders there?
If you’re still having issues and you’re free for a call tomorrow, I’d be happy to call you back and use ‘remote support’ to try to help you that way. You’d be able to watch me hopefully fix the issue and you’ll know for next time what to do.
Re: Adding a new plusnet email address to Microsoft Outlook 2010
28-11-2019 10:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Gandalf/Cliff,
"I have done foolish things but you have helped with enthusiasm".
I clicked on the arrow and found the folders!!!
I think you guys deserve a medal for sticking with me. I owe you one.
Kind regards
Tomo1
Re: Adding a new plusnet email address to Microsoft Outlook 2010
28-11-2019 11:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"I have done foolish things but you have helped with enthusiasm".
Colette would have been impressed 😄
“You will do foolish things, but do them with enthusiasm.” - Colette
Re: Adding a new plusnet email address to Microsoft Outlook 2010
28-11-2019 11:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Tomo1 Excellent, I'm glad to see we got to the bottom of the issue now.
No problem it's something that's easily overlooked. Feel free to let us know if there's anything else you'd need help with.
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Adding a new plusnet email address to Microsof...