Add a mailbox problem
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Add a mailbox problem
Add a mailbox problem
04-09-2020 10:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Just been trying to add a new mailbox under Manage My Mail under my account but I just get a black square over most of the screen and am not able to do anything. Would anyone know a way around this or is it just broken?
Re: Add a mailbox problem
04-09-2020 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@southerner It must just be you.
I've just tried it, and don't get the error picture you have posted - that 'black' feild is in the correct place, lower down.
What browser are you using, and have tried going out of the account and back in?
Re: Add a mailbox problem
04-09-2020 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, Yes, have tried logging out and in again and on Chrome and Firefox.
Re: Add a mailbox problem
04-09-2020 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Very weird. I'm stumped, as it works for me on FF. Can't check chrome as I don't use it, and checking on my back-up browser (Pale Moon) is also OK - but as that is FF based I'm not surprised.
@Townman - any idea?
Re: Add a mailbox problem
04-09-2020 10:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@southerner make the text size slightly smaller. I can reproduce it on Firefox,. Use ctrl/scroll down to reduce the text size slightly and at a certain size the box will jump back to the correct place.
Looks like its broken in some way...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Add a mailbox problem
04-09-2020 11:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Aha, yes!, thanks 🙂
I needed to take the zoom down to about 50% on my laptop too see it 😮 Had hoped adaptive HTML code would have been able to deal with that but maybe I'm wrong.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page