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66 yr old in dire need - new iphone unable to connect email

tabatha
Newbie
Posts: 1
Registered: ‎30-11-2011

66 yr old in dire need - new iphone unable to connect email

hi all, got a new iphone for crimbo but unable to get email set up . using orange payg which worked on my old phone.  using imap.plus.net for incoming and relay.plus.net for outgoing.
any help would save more brain dredging.  thanks. Undecided
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,656
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: 66 yr old in dire need - new iphone unable to connect email

Hi tabatha,
Quote
got a new iphone for crimbo

Lucky you, and it's only November 30th! Wink
We have a straight forward, step-by-step guide here for you http://www.plus.net/support/email/setup/
Any problems after that please let us know exactly what happens when you try to send or receive mail, i.e any error messages etc.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 27,214
Thanks: 1,850
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Registered: ‎14-04-2007

Re: 66 yr old in dire need - new iphone unable to connect email

Welcome to the forum tabatha Smiley

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)