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554 error to 1 & 1 hosted domain

Shentar
Newbie
Posts: 1
Registered: 2 weeks ago

554 error to 1 & 1 hosted domain

There was an old thread on this topic, apparently now locked.

Mail sent by me to a friend with email address on a domain hosted by 1 & 1 is generating responses like

Final-recipient: rfc822; xxxx@xxxxxxx.org.uk
Diagnostic-Code: smtp; 554-kundenserver.de (mxeue112) Nemesis ESMTP Service not available

The mail is apparently delivered, though.  A message from her to me received a similar response and was not delivered, although we originally assumed this was because it contained just a single URL which I wanted.

 

I can provide the full error message if required but I will need to spend a little time redacting the meaningful addresses and names.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,071
Thanks: 251
Fixes: 67
Registered: ‎06-08-2018

Re: 554 error to 1 & 1 hosted domain

Hi @Shentar,

 

Is your email service provided by ourselves, or a third party (for example a domain hosted elsewhere/Gmail/Hotmail etc,)? 

 

I'd also suggest it would be useful to provide a header if this was at all possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team