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552 Spam message rejected

Ytserg
Newbie
Posts: 3
Registered: ‎28-03-2017

552 Spam message rejected

Hi received this rejection today.

Can someone explain why please?

Your message did not reach some or all of the intended recipients.

Subject: RE: cak.com website contact
Sent: 28/03/2017 14:21

The following recipient(s) could not be reached:

'sales@caktanks.co.uk' on 28/03/2017 14:21
552 1RMV1v0034l1SfB01RMWAU message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.

4 REPLIES
Mayfly
Pro
Posts: 1,227
Thanks: 135
Fixes: 1
Registered: ‎04-06-2009

Re: 552 Spam message rejected

I been getting that message for the last month on many of my emails especially those with multi recipients that have lots of replies. It also happens with urls in the body of text. PN said to try splitting up the url but it didn't make any difference. Some days I don't have a problem others I can't send unless I start a new email.

 

 

 

 

Ytserg
Newbie
Posts: 3
Registered: ‎28-03-2017

Re: 552 Spam message rejected

Thanks for your response. There was no url present in the txt.

It has to be something to do with the algorythm that the server uses.

Maybe someone from plusnet will respond

Mayfly
Pro
Posts: 1,227
Thanks: 135
Fixes: 1
Registered: ‎04-06-2009

Re: 552 Spam message rejected

This was the thread I stared but I haven't got anywhere as yet - lets hope you have more luck and we both benefit.

(note I obviously missed the first 5 off the error message)

 

https://community.plus.net/t5/Email/Outbound-emails-being-stopped-as-spam-or-contain-a-virus/td-p/14...

Superuser
Superuser
Posts: 13,041
Thanks: 4,332
Fixes: 26
Registered: ‎22-08-2007

Re: 552 Spam message rejected

@Ytserg,

You need to be crystal clear where that error report is coming from.

If its from a PlusNet server it suggests that the email you sent contains something which is raising the SPAM risk assessment.

If it is from the receiver's domain, it could indicate that PlusNet's servers have been blackballed.  When I looked last week, a number of PlusNet's servers were on spam blacklists.