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552 Spam Message Rejected

MarkNewby
Newbie
Posts: 1
Registered: ‎20-12-2017

552 Spam Message Rejected

Hello,

My client is trying to email a customer of Plusnet but they are getting an error message - '552 Spam Message Rejected'.

I'm unsure of what could be causing this - could someone please help to diagnose the issue as my client needs to send his customer an invoice for a purchase.

 

The email was sent from ian@antiquefurniture.tv - this is a google mailbox and (I'm his developer) I've checked DKIM and SPF is fully set up on the domain.

Final-Recipient: rfc822; #####@#####.force9.co.uk
Action: failed
Status: 5.0.0
Remote-MTA: dns; mx.avasin.plus.net. (212.159.9.200, the server for the domain #####.force9.co.uk.)
Diagnostic-Code: smtp; 552 Spam Message Rejected
Last-Attempt-Date: Wed, 20 Dec 2017 07:25:51 -0800 (PST)

Mark.

1 REPLY
SpinDryer
Grafter
Posts: 25
Thanks: 1
Registered: ‎20-12-2017

Re: 552 Spam Message Rejected

Hello, and welcome to the forums.

I suggest you edit your post to remove/obfuscate the email address, that's because spam bots could easily pick up the address from these forums.