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552 Spam Message Rejected

btbonline
Dabbler
Posts: 19
Registered: 25-11-2007

552 Spam Message Rejected

Email being sent to one of my accounts being rejected as Spam (it isn't). It's a PDF attachment. Any ideas how I can get this unblocked and prevent recurrence? It is not the sender that is the problem as they sent the email to an alternative address I provided, when I forwarded it to the PN mailbox I got the same error the original sender did. Have posted the error reports as additional info. I suspect the problem is in the PDF somewhere but what like to know what it is so I can advise the sender if it is something they need to fix their end.
Thanks
Andrew
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: 552 Spam Message Rejected

Get rid of that file until you remove your email address etc. from it
btbonline
Dabbler
Posts: 19
Registered: 25-11-2007

Re: 552 Spam Message Rejected

Oops - in a rush - I meant to redact that - thanks for spotting - will re-post shortly with an appropriate edit
Andy
p.s. hopefully that's better
Community Gaffer
Community Gaffer
Posts: 13,413
Thanks: 1,178
Fixes: 91
Registered: 04-04-2007

Re: 552 Spam Message Rejected

Probably something to do with the reputation of the sender's domain rather than the content of the email itself. I notice this post is quite old, is it still happening?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵