552 5.2.2 Spam Message Rejected
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- 552 5.2.2 Spam Message Rejected
552 5.2.2 Spam Message Rejected
18-04-2017 9:08 PM
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Hello,
We are an ESP and one of clients are facing soft bounce issues while delivering to plus.com recipients. This issue is occurring with the following recipient domains:
slickrick.plus.com
valerieemma.plus.com
archelaus.plus.com
The bounce log are showing the following errors:
552 5.2.2 Spam Message Rejected
The messages are SPF and DKIM authenticated
Please advise on how to resolve this issue? Let me know if you require additional details
Re: 552 5.2.2 Spam Message Rejected
19-04-2017 1:46 PM
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What server are these messages being relayed through and from what domain are they being sent?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: 552 5.2.2 Spam Message Rejected
19-04-2017 2:35 PM
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Hi,
Thanks for responding.
Sending domain: thanemail.co.uk
Sending IP: 216.16.244.230
Re: 552 5.2.2 Spam Message Rejected
19-04-2017 6:28 PM
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Can't see any issues with either of those, which leads me to suspect it's something in the body of the email that's triggering the filters. Perhaps a domain or URL, maybe in a signature block? Feel free to private message me the full content of a rejected email and I'll look into it further.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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