Showing results for 
Search instead for 
Did you mean: 

550 error on occasion

Community Gaffer
Community Gaffer
Posts: 14,157
Thanks: 1,745
Fixes: 135
Registered: ‎04-04-2007

Re: 550 error on occasion

@washboardmac wrote:

I set up the MX record as you recommended and finally all seems well but with one caveat.

I had to change my email clients' SMTP and IMAP hosts to my DDNS name rather than my domain name otherwise the servers weren't found.

Glad to hear things have improved.

Nothing wrong with what you're doing, however you could always set up a CNAME pointing a subdomain to the DDNS address, e.g:

mail              CNAME                [redacted]

Doing that should allow you to use mail.[your_domain_name] as the SMTP/IMAP host.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Posts: 64
Thanks: 4
Registered: ‎26-03-2013

Re: 550 error on occasion

Hi All

Apologies for the slow response; have been busy elsewhere.

All seems fine now and I appreciate everybody's input.



Plusnet Help Team
Plusnet Help Team
Posts: 16,839
Thanks: 5,144
Fixes: 866
Registered: ‎21-04-2017

Re: 550 error on occasion

Happy to hear that Andy!

Let us know if we can be of further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team