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Success on 2nd attempt

paulap
Newbie
Posts: 1
Registered: 04-07-2009

Success on 2nd attempt

After a reset all is now working but still had to enter username and password.  The userguide suggests the username will be username@plusdsl.net when it was actually just username.
Only problem I have now is that my VPN connection terminates after 10 minutes which didnt happen on my other router.  I will try a VPN upgrade to see if this resolves the problem.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: Success on 2nd attempt

Thanks for letting us know.
Quote
The userguide suggests the username will be username@plusdsl.net when it was actually just username

That sounds like you were hitting the 'walled garden', it's basically another aspect of the router setup trial we are testing. If you haven't already, can you fill in the survey at http://www.zoomerang.com/Survey/?p=WEB229CJHCWTV9
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team