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help with installing modem and plusnet

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help with installing modem and plusnet

Hi, I going to reboot my PC which means that everything will be deleted from my PC inc all programs and software that I may have.

This means that all my broadband settings and connection will also go.
I was on AOL before and so I had their CD that I could use to reinstall everything.

But how would I install my modem again and get all of plusnet settings back.
I’ve asked plusnet so many times and they are pretty useless, they keep saying my broadband stuff will still be on my computer when I know for a fact it wont.

I’m on the broadband premier package and I am using ‘BT voyager 100
Usb adsl modem’
I migrated over from AOL so I do not have any software from Plusnet.

Can anyone please help
thanks
8 REPLIES
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you need

these drivers

Here

(*Note* i hope you mean bt voyager 105, if not these might work)

Uninstall the old aol stuff first and you should be away

BT 100 voyager drivers from BT (should work just make sure you use Plusnet settings in the green arrow thing)

Here
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help with installing modem and plusnet

nope im on BT voyager 100
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help with installing modem and plusnet

K try the 2nd link, it points to the driver installation page for the 100
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help with installing modem and plusnet

thanks so much. Cheesy
you are so much more helpful than +net
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help with installing modem and plusnet

see my post in the general chit chat (my new job) page Tongue
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help with installing modem and plusnet

oops Shockedops:
well you're still helpful
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

help with installing modem and plusnet

Just to clarify some stuff, you don't need any software from Plusnet. AOL are unusual in that you have to use their software to connect. Other ISP's let you use standard software (Internet Explorer, Firefox etc).

By "reboot" I take it you mean "reformat", so you are wiping the hard drive completely and starting again? Before you do it go to the "Connection Settings" section (left hand side on this site), then select "Connection details". Print that page as it has some useful, err, connection details on it.
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help with installing modem and plusnet

thanks for that Cheesy