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cant set up email address

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cant set up email address

hi i am new to this isp but i cant set up my own email address any help would be great thanks
5 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

cant set up email address

Some clues as to what you have tried so far and what problems you are seeing would help us to help you?

Have you read the Email setup pages under Help & support, they do explain in detail how to setup named mailboxes and collect your emails using many of the common clients.
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cant set up email address

i have set it up on outlook but i do the test and it comes up error on a couple of things sorry cant remember what things now
Community Veteran
Posts: 14,469
Registered: 30-07-2007

cant set up email address

Did you follow the Outlook setup guide.

What 'test' are you referring to? Is this the one in outlook or something else?

What exactly did you enter in outlook for the email account?

Are you trying to access your default email account or another one you have setup via the Email Settings link on the left?

A copy of the full error message would also be useful.
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cant set up email address

no offence ment by asking this but.. WHY!!! did you choose plusnet? did you not see its ratings on ADSLguide? nor the share price drop(hah!) nor the way people talk about it?
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cant set up email address

no is it that crap im just still having trouble with email address