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VPN Problems

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VPN Problems

My wife has been told she can connect to her work via a VPN. I did the wizard to set it up etc but keep getting 'Error 800' when trying to connect. I know +net have assigned us a static IP address, does this have any bearing on the connection settings as I left them as assign automatically etc.
What questions should I be asking their 'IT' guy ?

Thanks

Rob
2 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

VPN Problems

Basically what do you need to enter and where on the VPN package you are using to access your wifes company network.

They should be able to walk you through the settings or point you to a document detailing this. I assume you are using the companies approved VPN software?

Having a statc IP makes no difference and is perfectly compatible with using VPN. The assign automatically I think applies to your wifes company network assigning an IP address for your VPN session which is completely independant of your PlusNet assigned IP address.
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VPN Problems

Peter,

Thanks

Rob