cancel
Showing results for 
Search instead for 
Did you mean: 

Router Configuration

rhosybol
Grafter
Posts: 100
Registered: 24-09-2007

Router Configuration

I have jsut bought the Sumvision ADSL Modem Router 4 ethernet port/usb and accouring to the insctuctions I need the following details from my ISP, I have had a look in account details and can't find any answers.

Defult Gateway:
VC0 Static IP Address:
VC0 Subnet Mask:
Prefered DNS Server:
Alternate DNS Server:

Will this info be avaiable in my members area, or should I raise a contact us ticket.
4 REPLIES
N/A

Router Configuration

You should be able to leave these items blank, and your modem should pick them up automaticly, as part of the connection process.
rhosybol
Grafter
Posts: 100
Registered: 24-09-2007

Router Configuration

Thanks,

Oh what do I do if this does not work, would I be best raising a contact us ticket if that is the case?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Router Configuration

No as they are unlikely to know anything about your router - I have never heard of it either.

As long as you set it up to automatically get allocated it's IP address from the WAN or PlusNet and DNS servers you should be fine.
N/A

Router Configuration

Alternatively, if Peter's suggestion does not work, you can get the details from the connection settings on the portal at https://portal.plus.net/my.html?action=myconnection

hth

Roy