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Outlook issues - need to get sorted before bird finds out!

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Outlook issues - need to get sorted before bird finds out!

Got a problem in outlook - i have just donea nice fresh install of XP and office XP only to find that i didnt back up the mailbox settings from my girlfriends outlook setup (I use webmail). I have recovered her personal folders from my ghost image of my previous build of XP - but there are no contact details, mailbox settings or rules ....

does anyone know how i can get these and as quick as possible before I lose things i need! :shock:

Thanks for any help you can offer a muppet who doesnt use outlook often!
6 REPLIES
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Outlook issues - need to get sorted before bird finds out!

As far as i know, the rules are stored in the registry, separate to the personal folders, so not sure of a way to set those up again. Same goes for account settings, so these will probably have to be re-entered manually.

As for the contacts, Outlook can store them one of two ways. It either uses the Windows Address book (which is usually stored in Documents and Setting with a .wab extension) or it uses the contacts folder in the personal folders.

Anyone can feel free to correct me if im wrong Shocked
pcorker
Grafter
Posts: 309
Registered: 05-09-2007

Outlook issues - need to get sorted before bird finds out!

You might find some addresses for locating the missing data here but I doubt it.
At least there is a free backup program there so you can use that to record the original settings when you restore the ghost and then clean install again. :lol:
Pat.
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Outlook issues - need to get sorted before bird finds out!

the link mentioned above will work for Outlook Express, but I thought the original problem was with Outlook (part of Office XP), a completely different program. (why Microsoft named chose similar names, I will never know)
pcorker
Grafter
Posts: 309
Registered: 05-09-2007

Outlook issues - need to get sorted before bird finds out!

Oh, poo !
Shockedops:
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Oh poo! --> I can think of some more colourful language

I have tried a few of your suggestions to try and get back the items i need but at risk of pain and lifelong suffering and the usual never hearing the end of it i have struck gold with an idea...

I will ghost the current install - restore the old build from the ghost file - get the bits i need and then restore the current fresh install of XP.

Its worth the effort to stop the Evil woman getting nasty!

Cheers
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Outlook issues - need to get sorted before bird finds out!

Just restore all files from:

C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook\

and

C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook\


That will restore all your contacts, appointments, email and the majority of your rules. Its worked for me everytime provided your a standalone user without a roaming profile. Some rules may need tweaking afterwards, as usually outlook stores the rule in a file but part of it, for example, the folder name to move a mail item too when the rule fires, in the registry.