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Outlook Express 6 on windows xp.Not Default email program..

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Outlook Express 6 on windows xp.Not Default email program..

Please can somebody help Cry I am having problems with outlook express 6 on windows xp..All updates are totally upto date..It seems that my pc does not seem to accept that outlook express is my default email program what ever i do it will not accept it...When i open internet explorer/tools/internet options/programs my email programs are pegasus and incredimail and no outlook express i have uninstalled the previouse two email programs totally and deleted all regestry entries for these programs but i am unable to enter outlook express as the email program. The newsgroups option is outlook express.. I have been trying to sort this problem out now for a couple of months i have even used the non destructive system recovery but with no luck, please could somebody help its driving me mad..

.ps..Also if i click on an internet shortcut in outlook express a banner pops up and tells me that my email client is not set up to use internet shortcuts..

Thanks
Heath

[Moderators note (by Thomas): E-mail address removed... it is not a good idea for your sake to post an e-mail address, and this being a public forum, we prefer answers to posts to be public as well.]
14 REPLIES
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Outlook Express 6 on windows xp.Not Default email program..

In Outlook Express, you need to click on 'Tools' [in the toolbar] and then click on 'Options' [example]

From there, you need to click on the 'Make Default' button at the bottom of the new window which appears [example - the buttons are greyed out because mine is already default]

Finally you press 'Apply' and then 'OK'.

Hope this helps.
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Outlook Express

Thanks for reply...It is already set as default email client in outlook express but it is not recognised by internet explorer it is still not known as the email program in I.E tools/internet options/programs
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Outlook Express 6 on windows xp.Not Default email program..

Hmm..I'll do some poking around - see what I can find.

When you opened Outlook Express, was it already default, or did you set it to default?
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Outlook Express 6 on windows xp.Not Default email program..

it was already default...
eg..if i click my mail button on IE nothing happens...if i try to send a file from another program other that OE nothing happens as if i have not got OE installed but it is.. if i open OE manually it works fine,, aprt from not being able to use shortcuts in sent emails...tricky :x
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Outlook Express 6 on windows xp.Not Default email program..

And outlook ex. came preinstalled? With XP?

The only thing I can think of is to uninstall and reinstall o.e [I'm not even sure this is possible]. But I think there must be a better way.

You say in I.E in tools>options>programs tab Outlook Express is not one of the drop down menu options?
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Outlook Express 6 on windows xp.Not Default email program..

Hi,

Try this, it'll trick Windows XP into rebuilding the Outlook Express registry keys and shortcuts.
Go to the Control Panel, then Add/Remove Programs and Choose Add/Remove Windows Components.
Outlook Express should appear in the list, remove the tick (it won't uninstall the program just the shortcuts), and follow the wizard through.
When it's complete, go back and put tick back in.
This should restore Outlook Express to Internet Options, just set it as the default mail client.
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Outlook Express 6 on windows xp.Not Default email program..

In XP, you have the "Program defaults" feature, which is handy for many programs and aspects of windows (when the features are needed that is).

Via "Start" -> "All Programs" -> "Set Program Access and Default".
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Outlook Express 6 on windows xp.Not Default email program..

I knew there was a better way Smiley
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Outlook Express 6 on windows xp.Not Default email program..

i have tried everything that everybody is advising me to do but the problem is still there.. Evil :twisted: Evil

Moderators note (johnessex) I have deleted your accidental second posting of this answer
[Moderators note (by Thomas): Excessive smileys removed. Please don't use too many, because they can be a bit distracting.]
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Outlook Express 6 on windows xp.Not Default email program..

Hi,
It sounds like you've got a corrupt registry key and the only way I can think of to solve this is to re-install internet explorer & outlook xpress.
Download IE6 service pack 1 from microsoft and save to hard drive.
You then need to re-install but first you must edit some registry keys
to ensure it re-installs fresh. Details are here .(method 2)
good luck.
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Outlook Express 6 on windows xp.Not Default email program..

Hi,

I've just looked on the Microsoft Knowledge Base and this

http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

is the only thing I can find that relates to your problem..

Please make note of the warning under Method 2 before going into the regsitry.
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Outlook Express 6 on windows xp.Not Default email program..

Thanks for all the advice i have now done everything that everyone has advised including resetting regestry keys and reinstalling IE 6 sp1.. the problem has not changed i have not got a clue what to do next.. I dont now who i can talk to now for advice thanks again for your help...Heath :twisted:
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Outlook Express 6 on windows xp.Not Default email program..

Remove OE from your machine completely and reinstall.

Start -> Settings -> Control Panel
Add/Remove programs
Add/Remove windows components
Scroll down and deselect OE.
Next, next etc.

Allow it to be uninstalled, then do the same and reselect OE to reinstall it.
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Outlook Express 6 on windows xp.Not Default email program..

Y'ouve reinstalled IE6 and this has also reinstalled OE with it ,if you've changed both registry settings as method 2.
It sounds like youv'e still got bits of software left over from the other two
email programmes you mentioned on your system, this is a long shot but if you were able to set OE as your default programme when these were running,
then you could try reinstalling both these programmes , then set OE as default,
then uninstall them again.
I,m assuming you've used the windows system to uninstall these programmes and not any specialist programme to do so, if not then re-install and uninstall via windows might do the trick.
Look in task manager and see if there are any odd looking processes going on run a search on each process and find what programme these are related to and their exact location ,there may be bits of these programmes left over in your windows folders or start up folders.
There are 'registry cleaning' programmes eg. ashampoo winoptimizer suite,
you can try downloading the trial version of this, and run the drive cleaner
and registry cleaner, the results of the searches will display any redundant files which you can then delete.
Also the start up tuner on this programme is very usefull you can gain access to all the start up folders and see what's happening there rather than do it all manually.
Try running ad-aware / Spybot to search for any spyware on your system.
Finally I would be looking to re-install windows fresh, this depends on how many programmes you have running on your system, but in the long term it might be quicker, to re- install everything.(after backing up your files of course) If you insert your windows cd, you can try the repair/upgrade option this
will keep all your existing programmes intact but will most likely
keep the problem aswell,but its worth a try.