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Email error!

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Email error!

I'm trying to cure random error messages when checking my email. First noticed it on Mailwasher and Eudora, so I went back to basic's and it still happens in Outlook Express; this was the last error message...

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Default', Server: 'mail.plus.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

I have looked up the meaning on http://portal.plus.net/support/email/oe_error_guide.shtml

I can get error free days but lately it is becoming a nuisance!
Any idea's please...

Thanks in advance!
4 REPLIES
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Email error!

Hi,

Can you give more detail on your set up.

This error can be caused by Hardware/driver issues with your connection or can also be caused by Norton AV or Security products.
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Email error!

I'm running Windows XP home sp2 and using a Belkin F5D7630 router, I have the latest driver for that router. I should add that my internet connection is sound.
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Email error!

Thanks for that,

What AV / Firewall are you running?

If this is an intermittent error then we can assume your smtp and pop3 settings are correct, The socket error 10053 is generally a disconnection from the other end.

As I said earlier AV or firewall software are the most likely culprits.

See this http://support.microsoft.com/?kbid=813514
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Email error!

ZoneAlarm security suite...

Thanks for your interest!