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worse yet

N/A

worse yet

my speed this afternoon 143 and 131 Ive had enough Sad
I have asked for my mac key cant carry on with these speeds sorry to go but way it is ( blamed exchange although it is green on all sections etc)
25 REPLIES
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

worse yet

Are they normal speedtests or the results of a BT Speedtest?
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worse yet

+net tests
Date Speed Achieved (kbps)
06-10-2005 17:54:33 1121.4
06-10-2005 16:46:54 1126.2
06-10-2005 16:31:41 143
06-10-2005 16:19:57 131
06-10-2005 15:44:22 1117.4
06-10-2005 10:45:15 1872.2
05-10-2005 08:56:27 1878.2
04-10-2005 23:01:01 994.3
04-10-2005 23:00:41 1035.6
04-10-2005 21:57:14 1075.5
04-10-2005 21:43:35 871.1
04-10-2005 21:27:29 1052.2
04-10-2005 20:52:19 1075.4
04-10-2005 20:31:23 1061.9
04-10-2005 20:20:22 1061.4
04-10-2005 20:16:21 950.8
04-10-2005 20:00:12 1068.1
04-10-2005 19:43:56 1031.9
04-10-2005 19:21:52 1415.1
04-10-2005 18:53:37 1674.7

as you can see, I have done bt testse tc and never had speeds of 143 etc at 4pm
checked my pc run norton cleanup etc no adaware to slow up etc
pc clean
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

worse yet

To make sure it's not contention we need some BT Speedtests at busy times (like now) and at quiet times (between midnight and 7am).

If it is slow now, but fast at quiet times then this will be a contention problem and we can't raise it any further.

If it is slow all the time we can raise it as a fault to BT.

link: BT Speed Test.
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worse yet

done bt test 1065 slow, I done all these tests upto 1130 pm etc i mean I only download 4/ to 5 gig a month im on 2mb primeir cause no squit,, I like it here but I also want to be able to watch movieflix/ bbc radio and see web pages with out falling asleep waiting for it to load
Metalguru
Grafter
Posts: 791
Registered: 04-08-2007

worse yet

Quote
................... and we were informed when the heavy users are pulled back it would be ok and better ..................


Hi normski

Can I ask,
who
how
when
you were informed of the above ?
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I cant remember where but look at thread so who are the heavy users, some ref to stuff there and I think there where threads before, if im wrong im sorry, I have with drawn line untill i find it Smiley
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I have looked at my exchange no contention reported all green and ports green
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

worse yet

Unfotunately the exchange checker is not updated very often. If it is at all possible, we really need to see BT Speedtester results from quiet and busy times before contention can be ruled out.
N/A

worse yet

It will be contention- dont bother listening to plus balls excuses. They cant handle the users and they dont admit it. get what you pay for and that is 10% speeds 80% of the time.

Bye bye plus net


Invest you fools!
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

worse yet

When using the BT Speedtest you are connected to BT's network, and not to our network in any way.

If the BT Speedtests give slow results then the problem is with the BT end of things, and nothing to do with our network.

If the speeds are consistantly low, even at quiet times then this will be an issue with the line and can be raised to BT. If however the speed tests are fast at quiet times and slow at other times it will be a problem with contention at the exchange.

This has nothing at all to do with our central capacity.
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worse yet

I'm sorry but I've just about had enough of this crap!

2005-10-06 15:40:08 EST: 273 / 212
Your download speed : 280148 bps, or 273 kbps.
A 34.1 KB/sec transfer rate.
Your upload speed : 217924 bps, or 212 kbps.


This test was done on DSLReports 5 mns ago and the result is utter shit!!!

Suppose I'll get the usual run a bt speedtest but sorry enough is enough.
£21.99 for this level of service is totally unacceptable and an absolute SHIT service.

I've had it with link:Censored now.Gonna cancel my account and go elsewhere!!

[Moderator's note by Liam (martinfamily): Offensive comments and attempts to bypass the swear filter removed.]
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

worse yet

Have you actually run a BT Speedtest though? If you get shoddy results there too - then this proves that PN are not to blame and wherever you migrate to, you will still suffer the poor speeds.
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worse yet

I have done bt tests and i have given various results, bt tests have been faster, and As I have said I cant do tests late at night due to drugs I have to take and I dont go on net late at night I want a fairly constant speed at reasonable high rate not 143 etc, and paying 2mb primeir I find not satisfactory, this has only happened for the last few months, and I fail to see why it is going on
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Don't need to run a speedtest to know the problem is with +net.

My pc is switched on at 7am and is on constantly till after midnight and the same thing happens EVERY day.

The minute 4pm comes round the speeds go through the floor,right up till midnight and then they stat recovering.

Don't take a genius to think whats going on there then does itHuh??

I can't believe how low this ISP has become.Been here for 18mnths now and when I joined the service was brilliant,but over the last 3mnths or so it has turned absolutely deplorable.