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what the hell is going on?

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what the hell is going on?

my speed are getting worse are plusnet have troubles?
http://www.adslguide.org.uk/tools/speedchart.asp?id=5601a2e1105797aee45f471d2ba
4 REPLIES
N/A

what the hell is going on?

http://usertools.plus.net/tutorials/id/27

Following that tutorial will really tell you if it's PlusNet or BT.
egrog52
Grafter
Posts: 80
Registered: 22-06-2007

what the hell is going on?

N/A

what the hell is going on?

I'm having similar issues with speed:
http://www.adslguide.org.uk/tools/speedchart.asp?id=a66cdf51057a46510bb17e2584

Started around 1pm, I believe.

Following the linked tutorial, I got a poor speed from BT as well (I didn't take a screenshot, but I think it was around 140kbps).
N/A

what the hell is going on?

Omegazerg, you should raise a ticket with PlusNet and they will take you through all the tests that you need to do, and then the fault will be sent to BT. If you're getting low speeds on the BT speed test that shows that it's BT that's slow, like your exchange.

If you're on 1mb/2mb, those speeds would be classed as unacceptable, and BT will one day probably get round to fixing it.

(On a side note, mine was fixed.. But it was just recently ADSL activated, so that's probably why they fixed it so soon).